Terms & Conditions

  1. Privacy Policy – We do not store credit card details nor do we share customer details with any 3rd parties.
  2. Delivery Policy – Upon receipt of payment customers are issued with their login details to the system. This completes the sale.
  3. Refund / Cancellation Policy – Cancellation terms are 10 days from the date of sale if the customer has not accessed the Firesmart Tool. If customers have accessed the Firesmart tool we do not offer refunds as the product is deemed used.